Turning data into dialogue
Caliber 360

Overview

Caliber 360 is a stakeholder intelligence platform designed to help companies understand and manage their reputation in real time. At its core, it combines continuous perception tracking with contextual data, giving organisations a strategic lens into what stakeholders think, feel, and expect.

While Caliber developed the core platform themselves, they partnered with Ambolt AI to enhance a key user interaction layer through a natural-language interface. Our role was to make data access more intuitive and user-friendly without relying on manual filtering.

The challenge

Caliber's platform provides access to a rich dataset across stakeholders, industries, and countries. However, that depth of data also brought complexity, with long lists of filters and segmentations that could be time-consuming and unintuitive to navigate. Caliber needed a smarter and simpler way for users to explore the platform's insights, ideally through natural, conversational input.

Our solution

Ambolt AI contributed to Caliber 360 by developing a natural-language chatbot layer that connects directly to the platform's analytics engine.

Conversational data access

Instead of relying on manual filters, users can now type plain-language questions like:

• "How has trust among senior professionals in the energy sector changed over the past quarter?"
• "Compare our reputation scores in Germany vs. France."

The chatbot interprets the request, applies the relevant filters in the backend, and returns summaries, comparisons, or charts depending on the query. This lowers the barrier to accessing insights and makes the experience more approachable for non-technical users.

Smarter interactions, less friction

The conversational interface improves the overall user experience by:

• Reducing time spent on manual filtering
• Making insights more discoverable across user groups
• Supporting decision-making with clearer access to relevant data

It's a step toward making the platform even more human-centred and closely aligned with Caliber's mission: helping organisations build and maintain trust through real-time stakeholder insights.

Technology & collaboration

While the platform infrastructure and front-end were developed and maintained by Caliber, Ambolt AI contributed by:

• Developing the chatbot interface layer
• Connecting it to Caliber's backend systems and knowledge base
• Ensuring smooth integration with existing architecture and workflows

The solution was developed in close collaboration with Caliber's internal team, with continuous feedback to match both technical requirements and user expectations.

Results & value

With the chatbot interface now live, users of Caliber 360 can access complex stakeholder insights more quickly and easily, enhancing the platform's usability and reach. The new interaction model supports:

• Faster access to relevant data
• Better onboarding and adoption among new users
• More efficient internal reporting for communication and strategy teams

What we particularly like with the Ambolt approach is their customer centricity. We had the CEO himself come over physically for the intro meetings, talking to all our team members to understand the nature of our expectations. Then we got a personal contact, who by now knows the project even better than some of our own developers and is able to advise us on how to address the challenges in the most innovative, timely and cost-efficient manner.

— Vladimir Verchinine, Co-founder / COO, Caliber

Conclusion

Caliber 360 shows how a well-designed conversational interface can unlock the value of complex data. By connecting natural language to structured analytics, Ambolt AI helped make stakeholder insights easier to access, understand, and act on.

If you're looking to improve how users interact with your data platform, we'd love to talk.

Curious what this could look like in your business? Call +45 40 60 10 19 and talk directly with our CEO or sales team – or leave a message and we will call you back.